FAQs

General

Q. What is myDNA?
myDNA is a genetic testing company that specialises in providing customers with information to help them optimise their health. Once you have supplied us with your DNA sample, we send you and your healthcare professionals a report that holds lifelong relevance.
Q. What do I get in my myDNA DNA Test Kit?
You get the following in your DNA test kit:

1 x DNA swab
1 x unique registration code
1 x reply paid envelope

Q. What is the difference between the different coloured DNA test kits?
The green kit is our Wellness & Nutrition DNA Test Kit. This gives you access to a Personalised Diet Report.

The blue kit is our Medication DNA Test Kit. This gives you access to the following reports:

  • Personalised Mental Health Medication Report
  • Personalised Pain Medication Report
  • Personalised Cardiovascular Medication Report
  • Personalised Gastrointestinal Medication Report

The white kit is our Medication Healthcare Professional DNA Test Kit. This gives you access to the a fully comprehensive Personalised Medication Report.

Q. What reports can I currently get access to?
You can currently get access to the following personalised reports:

  • Diet
  • Mental Health Medication
  • Pain Medication
  • Cardiovascular Medication
  • Gastrointestinal Medication
  • Full Medication

Q. How long does it take?
Taking the test is easy. It only takes 10 minutes for you to swab and register.

Once we have received your DNA sample, it takes our lab and scientific team 10 to 15 working days to process your results and send a report back to you.

Q. How accurate is your DNA test and reports?
A strict quality assurance process combined with state of the art laboratory facilities, allows us to control reliability and validity of our tests. Our reports and findings are developed in accordance to internationally recognised guidelines and factor in large number of published studies.
Q. What do I do once I receive my test kit?
Once you receive your test kit, you will need to open your kit fill the label. You will need to go to
www.mydna.life/register and enter your numeric barcode and fill your details.
Q. Difference between doing a blood test versus a buccal swab?
Two of the most common ways to extract DNA is via blood and buccal swab. A buccal swab is a cheek swab that allows you to collect cheek cells for DNA analysis. The results from swabs or blood samples are exactly the same, only there are differences in how the two samples are processed.

Security and insurance

Q. How are my results stored?
myDNA uses the latest software and information technology systems to ensure that your data will never knowingly be released to a third party without your consent. You have access to your report in a private results area of www.mydna.life and can share this with future health professionals.
Q. What does myDNA do with my private data?
myDNA stores test results in a secure environment and will not disclose records without your consent. For more details, please see our privacy policy.
Q. Do the results have any implications for my life insurance?
Underwritten life insurance products such as cover for life, disability, trauma, income protection and those required for business and bank loans may be impacted by a genetic test result. Under the law, an applicant is required to disclose to the insurer any health or genetic information known to them that might impact the insurance policy being applied for1.

1. [Source: NSW Centre for Genetic Education Fact Sheet 20].

Q. Does taking a myDNA test affect my private health insurance?
Private health insurance premiums are not impacted by genetic test results in Australia1.

1. [Source: NSW Centre for Genetic Education Fact Sheet 20].

Q. Is the test covered by Medicare or private health insurance?
Currently, there is no reimbursement for the cost of this test by Medicare or private health insurance. However, testing can be covered for Workcover (in certain States) and DVA patients with a claim application letter from your physician. Some small health funds have reimbursed their members and you should ask your fund provider.

Evidence Base

Q. If I have an abnormal result, does that mean my children would too?
Your children’s results might not be the same as your own, as each individual has their own genetic profile.
Q. How accurate is the test?
A strict quality assurance process combined with state of the art laboratory facilities, allows us to control reliability and validity of our tests. Our reports and findings are developed in accordance to internationally recognised guidelines and factor in large number of published studies.