Got questions about myDNA? Wondering how the tests work or how your data is stored? Many frequently asked questions are answered below.

General Questions

Q. What is myDNA?

myDNA is a genetic interpretation company that helps people understand the secrets of their DNA and what to do with that knowledge. Our vision is to be the world’s most trusted provider of personalised, actionable genetic information.

myDNA offer a range of products to help people become their best selves by turning their DNA insights into action.

You get the following in your DNA test kit:

1 x DNA swab
1 x unique registration code
1 x reply paid envelope


myDNA offer a range of products that offer people personalised insights based on their DNA, and help turn these insights into action.

Nutrition & Fitness

  • Comprehensive nutrition, fitness and caffeine insights
  • Meal plan and dozens of recipes based on your DNA
  • Eight-week fitness and meal plan designed to suit your DNA
  • Online tools to get organised, inspired and track progress


  • We test 15 genetic markers that provide information regarding your needs for 9 micronutrients including Vitamins A, B6, B9, B12, C, D, as well as Calcium, Iron and Omega-3
  • You receive clear results with an easy-to-action food guide to maintain optimal vitamin and mineral levels
  • Your vitamin insights are available 24/7 at the touch of a button on your secure online Explore portal

Medication – Single Category

Select one from the following personalised medication reports:

Medication – Multiple Categories

This gives you access to the a fully comprehensive Personalised Medication Report.

What reports can I currently get access to?

You can currently get access to the following personalised reports:

  • Nutrition, Fitness and Caffeine – with the Nutrition & Fitness product
  • Vitamins
  • Mental Health Medication
  • Pain Medication
  • Cardiovascular Medication
  • Gastrointestinal Medication
  • Full Medication

Q. How long does it take?

Taking the test is easy. It only takes 10 minutes for you to swab and register.

Once we have received your DNA sample, it takes our lab and scientific team 10 to 15 working days to process your results and send a report back to you.

Q. How accurate is your DNA test and reports?

A strict quality assurance process combined with state of the art laboratory facilities allows us to control reliability and validity of our tests.

Our clinical team includes pharmacologists, molecular and clinical geneticists, researchers, genetic counsellors, nutritionists and dietitians. We pride ourselves on giving our customers recommendations based on evidence-based, peer reviewed research with the strongest evidence.

Q. What do I do once I receive my test kit?

Once you receive your test kit, you will need to open your kit fill the label. You will need to go to
https://register.mydna.life/ and enter your numeric barcode and fill your details.

Q. Difference between doing a blood test versus a buccal swab?

Two of the most common ways to extract DNA is via blood and buccal swab. A buccal swab is a cheek swab that allows you to collect cheek cells for DNA analysis. The results from swabs or blood samples are exactly the same, only there are differences in how the two samples are processed.

Q. Why do I need to see a health professional to get my results for the myDNA medication tests?

DNA tests in Australian must be approved by the Therapeutic Goods Administration (TGA). This helps to protect consumers from tests which are unreliable or not properly accredited.

The TGA requires that certain tests, like our myDNA medication tests, are provided to a healthcare professional (AHPRA registered) and not direct to consumers to ensure that they are interpreted correctly. Further, it is important that your doctor is aware of your results particularly if you are currently on medications which may be affected by them. These should be discussed with a doctor and/or myDNA accredited pharmacist. Your health professionals are best placed to make any final recommendations about your medication and can ensure that any prescription adjustments suggested by the myDNA medication report are considered together with your medical history.

We are aware that pharmacogenomics testing is a relatively new area in healthcare and health professionals are able to contact the myDNA clinical team directly if they have any questions or would like to discuss your myDNA report further.

Security and insurance Questions

Q. How are my results stored?

myDNA uses the latest software and information technology systems to ensure that your data will never knowingly be released to a third party without your consent. You have access to your report in a private results area of https://explore.mydna.life/ and can share this with future health professionals.

Q. What does myDNA do with my private data?

myDNA stores test results in a secure environment and will not disclose records without your consent. For more details, please see our privacy policy.

Q. Do the results have any implications for my life insurance?

Life insurance companies may request that applicants provide them with copies of any genetic test results known to the applicant. myDNA focuses on lifestyle genetics and the majority of the genes analysed are unrelated to disease risk and should not have implications for life insurance. A small number of the genes analysed for health and wellness may be associated with disease risk. If you are concerned about this, you may want to consider your life insurance situation before having the myDNA test

Q. Does taking a myDNA test affect my private health insurance?

Private health insurance premiums are not impacted by genetic test results in Australia1.

1. [Source: NSW Centre for Genetic Education Fact Sheet 20].

Q. Is the test covered by Medicare or private health insurance?

Currently, there is no reimbursement for the cost of this test by Medicare or private health insurance. However, testing can be covered for Workcover (in certain States) and DVA patients with a claim application letter from your physician. Some small health funds have reimbursed their members and you should ask your fund provider.

Evidence Base Questions

Q. If I have an abnormal result, does that mean my children would too?

Your children’s results might not be the same as your own, as each individual has their own genetic profile.

Q. How accurate is the test?

A strict quality assurance process combined with state of the art laboratory facilities, allows us to control reliability and validity of our tests. Our reports and findings are developed in accordance to internationally recognised guidelines and factor in large number of published studies.

Q. What is the evidence rating system?

We have developed a ratings system so that you can see our level of confidence in the research that we have used as a basis for our recommendations. This is based on Oxford Centre for Evidence Based Medicine – Level of Evidence, March 2009* and has been modified by myDNA to apply for genetic tests.

Level Causation and Treatment
★ ★ ★ ★ ★ High
  • Systematic review of multiple RCT (meta-analysis)
  • Systematic review of meta-analyses
  • Single RCT (randomised controlled trial) with narrow confidence intervals
★ ★ ★ ★ High-moderate
  • Meta-analysis of cohort studies
  • Prospective cohort with 80% follow up.
  • Single RCT not in 5
  • Good quality ecological research
  • Genome-wide association studies
★ ★ ★ Moderate
  • Multiple case control studies
  • Meta-analysis of case control
  • Follow up cohort <80%
  • Cross sectional studies >1000 people
  • Case control good quality
★ ★ Low-moderate
  • Single case control not in 3
  • Case-series
  • Cross sectional <1000 people
  • Single case report
  • Expert opinion
  • Biochemistry
  • First principle
  • Animal/bacteria analogy



If your questions still have not been answered, please contact us or reach out on Facebook or Instagram.