myDNA | Shipping Policy
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Shipping Policy

For all orders a $8.25 shipping fee will apply.

Your order will be delivered using Australia Post eParcel service.

Your order will be delivered to your address. If no one will be home during business hours, we suggest that you provide a work address, PO Box or locker bag for delivery, as Australia Post will not leave parcels unattended. A delivery card will be left listing which nearby Australia Post outlet the parcel can be collected in person if you are not home at the time of delivery.

We work hard to ensure that your order is delivered as soon as possible with over 90 percent of orders picked, packed and dispatched within 24 to 48 hours of the order being placed.

Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.

As a guide, average delivery times are listed below for each state:

  • Victoria – 3 working days
  • New South Wales, ACT, Tasmania, South Australia & Queensland – 5 working days
  • Western Australia & Northern Territory – 7 working days

It is important to note that orders can only be dispatched Monday to Friday.